Processing an Adoption
Full adoption process, including filling out the adoption form and taking payment.
Cancel an In-Progress Adoption
How to cancel an adoption that’s in progress in the case that you’ve selected the wrong pet, or the pet parent changes their mind.
Change Payment Method
How to change payment method during the adoption process.
Return an Adopted Pet
Here’s what to do in the rare case that a pet parent decides not to take a pet home after the adoption has already been completed in AME. NOTE: This action is only intended to be used while the pet has not left the store on the same day the adoption was completed in AME. Anything after this point we consider an owner surrender to be handled directly with the adoption partner.
